Boom 3D for macOS | Help & Support | Frequently Asked Questions.
Privacy practices may vary based on, for example, the features you use or your age. Learn More. Mac App Store Preview. Ratings and Reviews. Mauricio E. App Privacy. Size Category Music. Compatibility Mac Requires macOS Osx Uninstaller to get the job done. If you insist on deleting Boom 3D leftovers by yourself, be very cautious and avoid mistakenly deleting other app or system files.
If that does not work, then empty the Trash in Safe Mode. Thoroughly removing an app from Mac computer can be easier than you think, but also can be tough if the app does not obey the rules. Some apps will take measures to prevent users from uninstalling themselves, some may create ambiguous files hidden in deep directories that you cannot detect by simple search, while some could even not show up on your Mac after an accidental installation.
Those large, stubborn or malicious software upset even advanced users. So, how to remove them effectively? If you still cannot be able to uninstall Boom 3D for Mac, there is an much more easier alternative you can try to get rid of any unwanted app.
As a lightweight yet powerful utility, Osx Uninstaller will guarantee you a clean, complete uninstallation result.
It’s excellent. I’ve found the manual EQ setup to be particularly useful for my office speaker setup. Over time, Boom 3D has had bugs and quirks. But they’ve always ironed them out and kept adding new features. It’s one of my ‘must have’ apps. TLDR: Great trial, horrible purchase. Do NOT buy! I purchased this a week ago after the trial expired and it still says trial expired and doesn’t let me use it.
When I click on the account screen it is all white. When I try to do forgot password I get an error. I emailed their support about this 7 days ago and still haven’t heard a response.
The product is fine but I’ve been absolutely bombarded with constant pop ups for Boom ever since. The company didn’t know how to get rid of them.
When I asked for a refund, I never heard from them again. Very poor customer service. I guess I will just have to uninstall it to get rid of all their marketing pop ups. It’s a good product but I would never recommend buying it unless you like pop ups. Harrij Dec 20 It is not working fine with Big Sur Very nice app. I’d appreciate it if you could get it to work sooner because it doesn’t seem to be compatible with the latest MAC-OS. Show more. Find me on Twitter Want to know more? Just ask. Or visit our team page.
Becarefull boom 3d remove your account intentionalky m. Keep your receipt in safe place. They removed my account. Save my name, email, and website in this browser for the next time I comment. Subscribe to Updates Get the latest creative news from FooBar about art, design and business. Facebook Twitter. Contact Archive. APPS MacSources Stands with Ukraine March 1, In addition, there are many other sound quality enhancement software that you can refer to.
Skip to content Search for:. Home Random How to download and use Boom 3D software. Apps Random. April 27, electrodealpro. Post Views: Software to increase the quality of sound quickly for Mac and Windows is named Boom 3D is designed to play media content in 3D surround effects on a variety of headphones, through media such as a player or streaming service.
In this article, ElectrodealPro will guide you in detail on downloading and using Boom 3D software. October 20, electrodealpro.
Uninstall boom 3d mac free
Follow the instructions or use the Skip buttons to complete it. During this first launch, if you are using flight control hardware, the program can quickly and automatically configure them. In the Uncalibrated Joystick or Yoke box that appears, click the Open Joystick Calibration button then continue with the steps below.
Note that a mouse may be used to fly if neither a yoke or a joystick is available, though it will of course be unrealistic and cumbersome. Move each axis of the device through its full range of motion. Make sure to move all levers as well as the stick or yoke itself. Press the Next button to continue to the centering screen. Release the controls, press Next again and wait until the timer is up.
Click Finish to leave the calibration screen to return to the main joystick screen. Note that for many of the most popular flight controls, you will be able to refer to the labeled image on the left if you are unsure which button is being assigned. Then click Apply. If at any time you need to return to the joystick screen, you can access it by clicking on the settings icon in the top right corner of the screen and going to the Joystick section. From here you can choose to quit, resume your last flight, start a new flight, load a saved flight, or visit Flight School for tutorials.
Otherwise, to set up a new, custom flight, click the New Flight option to go to the Flight Configuration screen. Select an aircraft from the list on the left. You can narrow down your options by using the drop down menus at the top of the screen or the search bar. Click on the star in the corner of the aircraft box to mark it as a favorite, and quickly find it next time at the top of the list.
You can specify which runway or ramp to start on by clicking the Customize button. Drag the slider in the Weather box to change the cloud and precipitation settings between 8 different presets. Adjust the time of day the same way. See the section Setting Up Your Flight for detailed explanations of the Customize screen options for each aspect of the flight. There will be an Update X-Plane button if an update is available.
A good rule of thumb is that any machine built in the last 18 to 24 months will probably be able to run the simulator acceptably. Computers up to about 36 months old may be fine if they were top-of-the-line machines when manufactured. For Windows users, you can open the Start menu and type My Computer. With that in mind, developers have used Ubuntu X-Plane allows the use of any number of screens to depict anything you like.
Many modern graphics cards or technology such as a video splitter like the Matrox TripleHead2Go can be used to drive multiple forward visuals with one machine. X-Plane, of course, needs a decent graphics card in the computer you wish to run it on. Essentially any modern, discrete i. On many systems the required graphics drivers will already be installed.
Many graphics card companies provide software that can automatically detect when a new driver is available and help keep you up to date. Some Windows-based computers are operating with drivers that are out of date or that do not currently support OpenGL caused by using the default Windows drivers rather than those of the manufacturer. If you conclude that your graphics drivers need to be updated, the following general steps should guide you through the process.
So which joystick should a user purchase? Most USB joysticks and yokes made in the last 10 years or so will work with X-Plane, but, as with most things in life, you get what you pay for. In our experience the cheaper hardware typically does not last as long or work as well as more moderately priced equipment.
This covers nearly all the controllers manufactured in the last ten years, but if you have a non-USB device, an adapter will be needed to change it to a USB input. Joysticks typically provide pitch, roll, and throttle control, as well as a few buttons that can be programmed to do different things. For example, you may program one button to raise and lower the landing gear, and two additional buttons to raise the flaps and lower them.
Also, some joysticks can have their handle twisted left and right to control yaw movement. If the joystick being used does not offer yaw control, you will probably want a set of rudder pedals to provide realistic yaw control in the airplane. A joystick will be best for flying fighter or sport airplanes, or planes made by companies like Airbus, Cirrus, or Lancair, for the simple reason that those planes, in reality, are controlled with joysticks! A yoke consists of a steering wheel-like control that rotates left and right and also slides back and forth.
These are the best option for users primarily interested in flying older-style general aviation planes, business jets, and non-Airbus airliners, since these planes are flown with yokes in reality. Yokes are typically clamped to a desk for stability. They may have a built-in throttle quadrant, which will allows for independent control of the propeller, throttle, and mixture for a single propeller engine. Also, note that yokes do not control yaw movement they do not twist left and right for yaw control like some joysticks , so rudder pedals are required for realistic yaw control.
The pedals also control the brakes to help the airplane stop or turn sharply while on the ground. Push the top of the left or right pedal to activate the brakes on that side of the plane.
This auto-rudder function, however, is not smart enough to take off or land properly in a crosswind, slip, or do various other things that rudders might be used for. For this reason, rudder pedals or at least a twisting joystick are highly recommended.
Please note that, when flying a helicopter, pedals must be used for the anti-torque controls—this can not be assigned to keyboard commands, simply because it is not practical to try to use the keyboard to fly.
For added realism in certain situations, you may want an independent throttle quadrant. Normally, this would be set up to control the throttle, propeller, and mixture controls for each engine on a twin-engine airplane. This controller can also be used to control throttle and condition fuel cutoff for jet engines, allowing independent control of jet aircraft with up to three engines. A multi-engine throttle quadrant is recommended for users interested in realistically flying airplanes with more than one engine.
Each of the sites allows users to browse the available products and find where to buy them. If the X-System window does appear automatically, skip to step 4. You can change the language or pick a different operating system for the install by clicking on the settings slider icon in the top right corner. Though it can be installed elsewhere by clicking the Change Destination button , it is strongly recommended that it be placed on the Desktop so that the folder can be found in the future, and so it has correct permission settings.
Figure 3. Parts of the world that are currently selected will be a bright blue color as all tiles are in Figure 3. If you are unsure what areas are currently selected, just click Select None to turn everything off as seen in Figure 3.
When the installer prompts you to do so, remove the current disc and insert the next. We recommend installing a small amount of scenery at first. Installing the complete scenery package will consume about 75 GB of hard drive space, and doing so will take between five and six and a half hours. At any point in the future, scenery can be added or removed by inserting Disc 1 and re-running the installer. Most people would prefer not to have this backed up, due to the fact that it requires a significant amount of space on the backup disk for something already backed up to DVDs or online, no less and the fact that it takes a great deal of time to complete the backup.
For this reason, it is recommended that users switch to the Basic theme when running X-Plane. Go to the Compatibility tab and check the Disable desktop composition box. Ensure your computer is connected to the Internet. Enter your digital download product key in the boxes on the following screen then click the Continue button.
Though it can be installed elsewhere by clicking the Change Destination button , it is strongly recommended that it be left on the Desktop so that the folder can be found in the future and all permissions are correct. Accept the user agreement on this screen. Click Continue once again.
We strongly recommend that you install only a small bit of scenery now and add more later, as the entire scenery package takes nearly 60 GB of space and a very long time to install. Enter your digital download product key if necessary and proceed just like in step 6 above. We use this information only to verify your product key has not been stolen. We do not sell or share this information with anyone else.
X-Plane digital download product keys are like credit card numbers: the key itself authorizes you to get X-Plane, and each user has a different key. Just like credit cards, you should not share your product key with anyone else.
If you need to contact Laminar Research customer support, we will only require the last eight digits of your product key; you do not need to send your full product key to anyone, including Laminar Research. If someone manages to steal your product key, piracy is prevented by fraud detection; our servers will see your key being used in a pattern that looks like multiple people e.
Downloading the product repeatedly may appear to be piracy and may also cause your key to be locked. You can contact X-Plane customer support if you experience problems with your digital download product key. If you do not want to update to the latest version, you need to make your own backup of X-Plane; re-installing the product will get the latest version.
In Windows, right-click on the X-Plane. These include downloading the latest free update giving you the latest set of features available , setting up flight controls, and tuning the performance of the simulator both in terms of graphics quality and frame rate. X-Plane has been written to operate on Windows, Macintosh, and Linux systems. To access the menu bar, move the mouse pointer to the top of the screen.
When the mouse is within a centimeter or so of the top edge of the screen, the menu bar will appear. By default the Esc key will also display the menu. Some of the key functions of the simulator are accessed through small icons on the right side of the menu bar however. From left to right, clicking the icons will: pause the simulator, open Flight Configuration, show the ATC window, show the map, open Settings, and open a help webpage.
Keep in mind you can use keyboard shortcuts to access many of these features as well. Keyboard shortcuts can be found by opening the settings screen and going to the Keyboard tab. For example, opening the View menu will display the list of available views on the left side of the drop down menu, with the list of corresponding keyboard shortcuts on the right. You can adjust almost all aspects of how the simulator runs by going to the Settings screen. Many other helpful options, such as the language and warnings, can be found in the General section.
The Notification Settings button in this screen allows you to turn off or on various warnings as well. These shortcuts are particularly important when using the mouse to fly. Also note that most instruments and controls inside the cockpit are interactive, meaning that the mouse can be used to alter switches, set frequencies, manipulate the throttle s , change the trim, etc.
Throughout this section we will refer to any input device as a joystick; the instructions apply to yokes, throttle quadrants, and rudders also. The first time a joystick or yoke is plugged in, the program can automatically take you to the joystick settings screen to configure the device. If you selected No in the Joystick Quick-Config box, move the mouse to the top of the screen and click the settings icon, then Joystick, and continue with the steps below.
Click on the Calibrate or Calibrate Now button. This will open the dialog box allowing you to configure and calibrate the flight controls. Figure 4. As this is done, one of the red bars will move vigorously for each input that is actuated. Note that if you are using a trim wheel, you may have to roll the wheel continuously to see which axis it is mapped to. Thus, when the stick is rolled left and right only one bar will move a substantial amount; when it is pushed back and forth it will be a different bar.
Move your joystick through the full range of motion for each axes, and each slider through its entire range as well. Move your joystick or yoke forward and back for pitch. Once all the red bars have changed to blue, click on the Next button. Let go of the controls and press the Next button to begin centering the controls and setting the nullzone. If any axes were not recognized automatically, or were incorrectly categorized, in the first calibration screen, you can set them in the right column of the joystick settings screen.
Simply use the drop down menu to select the appropriate axis type. Move your joystick or yoke forward and back, or spin your trim wheel continuously. One of the bars should move as you do so. Click the drop-down menu next to it and set it to pitch. Twist your joystick if applicable. The bar that moves should be set to yaw. If you are using rudder pedals, slide them forward and backward and set the bar that moves then to yaw. Additionally, only when using rudder pedals, press the left pedal down with your toes.
The bar that moves should be set to left toe brake. Do the same for the right pedal, and set that bar to right toe brake. Move your throttle forward and back on a yoke, this is typically the leftmost lever. Set this bar to throttle. Note : Any remaining bar if applicable which is not actively controlled by your hardware needs to be set to none. Click on a number to highlight the line in the list on the right side of the screen.
You can also press the button on the joystick and seeing which number in the list lights up. Assign a function to a hat switch by picking from the drop down menu. Assign a function to a button or a two-direction switch by clicking the Edit button and scrolling through the list of commands, or by typing a key term in the search bar, as in Figure 4. Repeat this process for as many buttons and switches as need functions assigned.
Close the Joystick window and the settings will be saved to preferences. The three sliders in this window control the response curves for the pitch, roll, and yaw axes of the joystick. As these sliders are moved to the right the response becomes curved. Thus, the controls will be dampened for the first half or so of their travel and then become hyper-sensitive for the remainder of their throw.
This gives the user plenty of fine-tune control near the center of the flight control envelope to hold altitude and roll precisely, but still allows for full control authority at the extremes.
To modify the stability of the aircraft, press the Stability Augmentation button. If these sliders are all the way to the left, then there is no stability augmentation of the aircraft.
In other words, the simulator will try to make the plane easier to fly by adding control inputs for the user. This allows you to do things like manually configure a null zone, or create complex curves with many control points and your choice of interpolation.
X-Plane has been designed to be both extremely flexible and easily usable. For this reason, most of the keys on the keyboard do something. To see which keys are tied to which functions, open the settings by moving the mouse to the top of the screen, clicking the settings icon, and clicking on Keyboard. Here you can look at the functions assigned to the keys of the keyboard. You can use the buttons on the left side to narrow down the list, or use the plus and minus symbols to change how many items are shown from the list of functions.
Functions are classified into a number of categories operation, engines, ignition, etc. The description of the function is on the left while the button assigned to it is on the right. Use the – to delete a key assignment. Note that it is not necessary to try and remember all of the keyboard shortcuts. Instead, many of them are shown in the menus when flying. For example, while in flight, move the mouse to the top of the screen and click the View menu and a subcategory.
This means you can now specify different button or axis assignments for the same joystick and switch between them from within X-Plane. Any time you create another profile, all current assignments will be copied to the new profile for you to then adjust as desired. To delete profiles and assign them to individual or groups of aircraft, click the Manage Profiles button next to the Active Profile dropdown.
You can manage all your profiles in the left side of this window. Click on the minus sign – icon next to a profile name to delete it. Double click on a profile name to edit it. You can also add a new profile here and then return to the joystick or keyboard settings screens to change its assignments.
Assign profiles to aircraft in the Associated Aircraft column on the right side of this window. Or you can click the drop down next to individual aircraft to change profile assignments one by one. Profiles will also be assigned automatically when you change from one profile to another while a flight is in progress. X-Plane is a very advanced simulator that has been designed for use across a broad range of computers with varying specifications.
Each time the computer runs through the program it advances the aircraft and recalculates the images that are seen cloud formations, scenery, aircraft instruments, other aircraft, etc. Thus, generally speaking, the higher the rendering options are set, the lower the performance and frame rate achieved.
Move your mouse to the top of the screen causing the menu to appear and click the settings icon, then the Data Output tab. On the first line, Frame rate, check the first box to display the current frame rate in the upper left of the screen during flight. Close the Data Output window. This is the current frame rate, given in frames per second fps. Note that the frame rate will change depending on what is happening in the simulation. It is not uncommon for a computer to output 50 fps while sitting on an empty runway, but drop down to, say, 30 fps when rendering lots of buildings, other aircraft, etc.
The Graphics screen is used to configure the level of detail in the simulator. This window can be found by moving the mouse to the top of the screen, clicking on the settings icon, and clicking Graphics. The rendering options sliders are organized with settings that depend primarily on CPU on the right, and GPU-heavy options on the left. The Visual Effects slider adjusts the quality of the visual effects, such as shadows and light reflection and is dependent on the quality of your graphics card.
Adjust the Texture Quality slider to fine tune the level of detail in the textures of the cockpit and world objects. Textures are the image-maps that are draped over the terrain and aircraft to make them look realistic. If it is set too low, the runway and terrain will look blurry and blocky. While this will not look very good, it will use very little video memory VRAM , so a high frame rate will be more easily achievable. The Antialiasing slider is used to smooth the edges of the objects drawn in the simulator.
These jaggies may be somewhat eliminated by turning on anti-aliasing. Both situations tax the video card with virtually no increase in CPU use. The Number of Objects slider will adjust how many 3D objects are drawn in the world, such as trees, buildings, and static aircraft. If you have a powerful CPU you can set this to high or even maximum without affecting your frame rate too much, and the highest settings will ensure that you see all there is to see around an airport.
Check the Draw parked aircraft box if you would like to see static aircraft at airports. Checking the Draw shadows on scenery box will also add detail that older, slower cards may not be able to handle.
We recommend putting the Texture Quality slider on its lowest setting, exiting the sim, restarting it, and noting the frame rate. Keep an eye on the message below the slider that shows how many megabytes of textures are loaded.
From there, raise the slider up one level and repeat until the frame rate decreases. X-Plane The sim should perform at higher frame rates and reduced stuttering with this turned on. Note that using this option may require graphics driver updates and that not all add-ons are compatible with Vulkan and Metal. If your add-on does not appear to work correctly, disable this check box and restart to return to OpenGL rendering.
For more information on new driver requirements, see this Knowledge Base article. We recommend being very methodical and following these instructions in order, checking the frame rate after each major change until you find settings that give an acceptable frame rate.
Ensure the frame rate is visible on screen per the instructions in Displaying the Frame Rate above. Your CPU may be much more powerful relative to your graphics card, or vice versa.
In such a case, you could hypothetically turn the CPU-heavy features up much higher than the GPU-heavy features or vice versa. Likewise, the right half of the Rendering Options is the CPU-heavy features: world objects, reflection detail, and parked aircraft. To find the best compromise between performance and visual quality for your specific machine, start with all sliders at their minimums, and all checkboxes off. From there, turn up the settings in the order detailed below.
Enable the parked aircraft, and start turning up the number of world objects and reflection detail. Having found the number of objects you want to use, start bringing the texture quality slider up. At the bottom of the Graphics section of the Settings screen are the options for configuring the monitor. Use the drop down menu to switch between full screen and windowed mode, or the Instructor Operating Station requires at least two monitors.
Increasing the resolution may also cause a drop in frame rate if your graphics card is not powerful enough. This is especially helpful for those with large, high resolution monitors. Expand the Visuals Settings to set the default view or turn off windshield effects such as cracked glass after a crash.
You can adjust the Lateral field of view in the Field of view section. This changes the extent of the observable scenery that is onscreen. If you are using a multimonitor set up, expand the Visual Offsets section to make adjustments for monitor bezels or wraparound monitors. See the section Configuring a Multi-Monitor Simulator for more details.
To configure the sound, move your mouse to the top of the screen and click on the settings icon, then Sound. On the right side, ATC sound and text can be turned off or on. This window will also check the status of speech synthesis software used for ATIS.
To change the language used throughout X-Plane, move your mouse to the top of the screen causing the menu to appear and click the Settings icon. We regularly release new updates to the simulator that contain feature enhancements, bug fixes, stability improvements, aircraft and resource updates, flight model improvements, and even new feature additions. This means that if you purchase the Version 11 discs, you will get the Version Of course, you do not have to take advantage of these updates, but it is recommended that you do so.
This means that they may create incompatibilities or create other problems that would not be experienced in the stable releases. The advantage to doing so is that these users get access to the latest enhancements to the software. The downside is that there is a greater risk of encountering problems with third-party models or other general bugs. These features include:. If your computer is not running a firewall, of course, this is of no concern to you. Unlock the pane by clicking the lock in the lower-left corner and enter the administrator username and password.
X-Plane can be modified in a number of ways. You can add aircraft or custom scenery, or you can download plug-ins that can radically alter the functionality of the simulator. Feel the true power of immersive audio. Create dazzling videos with a few taps! Buy Now. Vizmato An award-winning moviemaker in your pocket. Free with in-apps Learn More.
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July 25, Archived from the original on July 26, Retrieved July 26, Archived from the original on August 1, Archived from the original on September 12, Retrieved August 21, Retrieved January 14, Retrieved June 22, Security Boulevard.
Retrieved January 26, Retrieved June 16, Retrieved January 20, Windows Blogs. September 4, Retrieved October 4, Retrieved October 28, Retrieved February 5, Retrieved October 3, Retrieved July 27, Retrieved February 7, Retrieved January 17, Retrieved January 25, Retrieved April 1, Retrieved October 13, Retrieved February 3, July 22, Retrieved October 15, Further Thoughts on Flash at the Internet Archive”.
Retrieved January 3, Leaning Technologies. Retrieved February 15, Archived from the original on March 16, Retrieved April 4, Archived from the original on August 28, Retrieved August 31, The H. March 29, Archived from the original on February 22, Archived from the original on January 12, Retrieved July 1, Archived from the original on June 20, Archived from the original on April 4, Archived from the original on May 28, They’re just slightly different sizes but your laptop may use one or the other.
You’ll need software. Each company: Samsung, Western Digital etc, has a free software but they don’t like each other so their software doesn’t detect ALL hard drives. You can trust this one, and since it isn’t made by a name brand company, it won’t be bias about detecting hard drives.
As a bonus, search and install “Samsung Magician”. It lets you look at the SSD after it’s installed, check the performance and make sure everything’s hunky dory. Love this app. The hard drive is amazing and easy to use. Oh, and one thing that might trip you up is if you clone your hard drive, install the new one, but a message pops up saying something like, “D: drive isn’t detected.
Make sure it’s connected blabla You most likely cloned the drive correctly but the drive simply got a different name The letter is the name so you have to rename it. Serch up, “Rename hard drive on windows 10” and you should be all set. Rename it, restart the computer, done. This drive’s a good buy, you won’t regret it, but leave me a few cause I might get some as a gift to speed up other people’s computers.
I did read a nightmare scenario on here about someone who received a package that looked tampered with and it ended up being some other hard drive and not the official one. I will include pictures of how the seals should look. I ordered four and was happy with the results so just be a careful shopper. The results are good. The Gray line is how quickly it read the file from the SSD. At first Amazon refused a refund. I was immediately suspicious of the box when I saw it.
It looked like the security tape had been lifted and then reapplied as can be seen in the photo I included with this review. This was an item sold and shipped by Amazon. I went online to watch unboxing videos of the same product so that I might be able to spot signs of a fake product when I opened it. I called Amazon and verified that I could return the product for a refund even if opened and then took an unboxing video of it while on the phone with an Amazon rep.
I couldn’t tell from looking at the drive or the rest of the packaging that anything was wrong with it. I told the Amazon rep that I would check with Samsung the next next day to see if they could verify if it as an authentic Samsung serial number and as a new product.
I expressed my concern that even if it was a Samsung product that it might be used and I would never have any way of knowing. Or even if I could tell it was used after I installed it I would then be in the position of having to uninstall the drive in order to return it. The Amazon rep told me that if anything was wrong with the product that Amazon would issue a refund without requiring me to return it if it was already installed in my computer.
Samsung verified the serial number the next day as being authentic and said that I could even tell if it had been used before as well by using their magician software program. I thought the only way I would be able to detect if it was used was if there was old data on it left by someone else but Samsung said their software could detect if the drive had been written on before.
The catch is that that software can only be used to diagnose a drive after it has been installed internally to a direct SATA connection. Their software couldn’t diagnose the drive through an HDMI connection to an external dock unfortunately. Based on it having an authentic Samsung serial number, the assurance by Samsung that their software could detect both fake and used products and the assurance by the Amazon rep that I could receive a return-less refund if needed I went ahead and had the drive installed.
It turned out to be a used drive. It had been wiped and reformatted but it had been written to before. I called Amazon back and told them the drive was verified as used and I expected a refund. At first the rep refused any refund and then said I would only receive a refund if I uninstalled the drive and sent it back.
I told them that was fine with me if they were willing to pay for both the installation and the uninstallation fees charged by a computer repair shop. The Amazon rep of course refused either option so I directed him to get a suprivisor on the call and then played the recording of the conversation I had with the Amazon rep the day before I got my refund immediately.
The big lesson here is to record the unboxing of any expensive items you buy, especially if the packaging looks tampered with or damaged.
Another lesson is to record your phone calls with Amazon reps or with any customer service person if you are calling up with an issue. I learned a few things about this product and Amazon throughout this process. These QVO Samsung drives store four bits of info per solid state cell. Most consumer SSD drives store only three and some expensive special purpose ones store just one.
These drives have a shorter life spans than three bits per cell drives and handle having large amounts of data written to them at slower speeds than three bits per cell drives. They should be cheaper as a result but often aren’t. Amazon has no way of tracking where a product comes from even if it was sold and shipped by them. Amazon just puts all the Samsung 1TB QVO drives into a bin regardless of whether or not Amazon bought them from Samsung directly themselves or they were supplied to Amazon by a third party seller.
Buyer beware. By BohdiTree on October 15, Capacity: 2TB Verified Purchase. I took a risk on buying this new drive before many reviews were out.